You can reach OLG Customer Support by calling 1-800-387-0098 or through Live Chat.

Representatives are available:

• Weekdays 8 am to 7 pm ET
• Weekends 8 am to 5 pm ET

You can enter Online Contest Codes from both winning and non-winning tickets from these games:

• $2 HAPPY PAWLIDAYS Game 2344
• $3 SNOWBALL FRENZY Game 2345
• $3 SWEET CASH Game 2343
• $5 WINTER WILD CARD Game 2342
• $5 FROSTY 500 Game 2346
• $20 INSTANT GIFT PACK Game 1929

These games will launch between October 24 and November 7, 2022. Watch for them at your favourite OLG lottery retail location!

Online Contest Codes for the 7 Weeks of Winning Online Contest are available on eligible OLG Holiday INSTANT tickets. You can find Online Contest Codes on the following tickets, or you can submit a No Purchase Necessary request – see below.

• $2 HAPPY PAWLIDAYS Game 2344
• $3 SNOWBALL FRENZY Game 2345
• $3 SWEET CASH Game 2343
• $5 WINTER WILD CARD Game 2342
• $5 FROSTY 500 Game 2346
• $20 INSTANT GIFT PACK Game 1929

No purchase necessary!

To receive one (1) Contest Code without making an Eligible Purchase, clearly print your first name, last name, full mailing address (street, apt./suite, city/town, province/territory, postal code), on a plain white piece of paper, along with the words “7 WEEKS OF WINNING  ONLINE HOLIDAY CONTEST”, a one hundred (100) or more word, unique and original handwritten, essay describing your favourite Holiday tradition and your desired number of entries (2 or 3 or 5 or 20) clearly on one page, and mail it (in an envelope with sufficient postage) along with a one (1) postage pre-paid stamped and pre-addressed envelope to: “7 WEEKS OF WINNING  ONLINE HOLIDAY CONTEST”, 140 Otter Street, Winnipeg, Manitoba, R3T 0M8.

One (1) NPN Contest Code will be provided per each unique posted Request with the value of 2, 3, 5 or 20 entries plus the opportunity to earn applicable Bonus Entries. 

To be eligible, each Request must: (i) be received separately in an envelope bearing sufficient postage (i.e. mass mail-in Requests in the same envelope will be void); (ii) specify how many entries are desired (NOTE: The number desired must be one of: 2 or 3 or 5 or 20); (iii) be post-marked during the Contest Period and be received no later than December 23, 2022 (to allow sufficient time to respond with a Contest Code); and (iv) include all required information as noted above.

NPN Contest Codes may take up to 5 business days from receipt to be processed by the Contest Administrator.

See the Official Rules and Regulations for full details on the No Purchase Necessary method of entry.

Registered participants may submit a maximum of fifty-one (51) unique Contest Codes per day.

If your Online Contest Code is damaged, please contact OLG Customer Support for assistance. You can reach us by calling 1-800-387-0098 or through Live Chat.

Representatives are available:

• Weekdays 8 am to 7 pm ET
• Weekends 8 am to 5 pm ET

Contest entry closes on January 13, 2023, at 11:59:59 PM ET. The $25,000 Grand Prize draw will take place on January 17, 2023.

No. We don’t require you to present the original ticket with the Online Contest Code you entered to claim a prize for this contest. However, make sure you check your original ticket at your favourite retail location to see if it won a prize on the game play!

Lottery retailers and their employees are not eligible to enter this contest. Selected entrants will be required to attest to eligibility. For full eligibility details, see Official Rules and Regulations .

Yes! You can win more than one of the $1,000 Weekly Draws if you enter during more that one Contest Period. All entries that did not win a Weekly Draw are automatically entered into the $25,000 Grand Prize Draw.

Winners of the $1,000 Weekly Draws and the $25,000 Grand Prize Draw will be contacted within 10 days of each draw. The first Weekly Draw will be held November 22, 2022, and the Grand Prize Draw will be held January 17, 2023. The contest administrator will attempt to notify each entrant by telephone or email. See the Official Rules and Regulations for details.

Each winner’s name will be posted on the contest website only following full verification.

It will take approximately 6-8 weeks to contact and validate a winner, and then to get their prize cheque to them. We know this can feel like a long time, and we thank all of our winners for their patience!

The odds of winning the Weekly Prizes (7) and the Grand Prize depend on the total number of all Entries submitted and received in accordance with the Official Rules and Regulations .

You can use your JACKPOT Family 2nd Chance Contest credentials to log in for the 7 Weeks of Winning Online Holiday Contest. If you have forgotten your password, go to the Forgot your password page.

If you receive this message and you have not already signed up for the 7 Weeks of Winning Online Holiday Contest or last year’s JACKPOT Family 2nd Chance Contest, it is possible that someone else in your household has signed up using the same email address.

An email address cannot be used by more than one person.

If you have previously signed up for 7 Weeks of Winning Online Holiday Contest or last year’s JACKPOT Family 2nd Chance Contest with this email address and have forgotten your password, go to the Forgot your password page.

You may have entered your email address or password incorrectly. Check that you haven’t made any typos and that caps lock is off. Also make sure you haven’t entered any extra spaces.

If you’ve already signed up for this contest or last year’s JACKPOT Family 2nd Chance Contest and have forgotten your email address and/or password, go to the Forgot your password .

If you have forgotten the answers to your security questions, please contact us for assistance.

If you have forgotten or no longer have access to the email you signed up with, contact us for assistance.

First, check your Junk folder to see if it’s there. If it is, move it to your Inbox so you can click on the link. Ensure you add noreply@OLGholidaycontest.ca to your Safe List.

You can also try to send a new activation email to your inbox. Click on the “Forgot password” link. From there, click on the action dropdown to select the “Resend Activation” and enter your already registered email to receive a new link.

Log in to your account and then click on your name in the top right corner. This will open your profile, which you can then edit.

A ‘403 Forbidden’ error will sometimes occur due to a firewall or browser plugins . We suggest you try creating or accessing your account with a different browser.

You will be credited with the full amount of bonus entries whether you finish the Bonus Game or not. You can confirm by checking your Entry History.

If this continues each time you attempt to enter the contest, you may want to try a new browser or device. See below for our recommended list of updated browsers.